Administrator, Care
Location: Kidderminster, England
Description: MUSIC Group is at present recruited Administrator, Care right now, this occupation will be delegated in England. More details about this occupation opportunity please read the description below. The Administrator, Warranty will provide bilingual warranty support for MUSIC Group's line of professional audio equipment via phone, email, and chat.
Assist customers in obtaining warranty support! for their MUSIC Group products
Support dealers and distributors for return authorizations and conduct research for defective product
Provide status updates regarding units sent in for repair
Document each customer contact thoroughly into company CRM
Perform special projects and assignments Requirements:
Associates degree or specialized diploma in customer service studies
Minimum 3 years experience performing customer service in a pro audio or consumer electronics company
Bilingual in any of the following: German, French, Italian or Spanish
Experience with phone-based customer support
Superb customer service and relationship management skills
Excellent problem solving, analytical and organizational skills
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If you were eligible to this occupation, please deliver us your resume, with salary requirements and a resume to MUSIC Group.
Interested on this occupation, just click on the Apply button, you will be redirected to the official website
This occupation will be started on: Thu, 09 May 2013 06:48:01 GMT
Apply Administrator, Care Here
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